Desktop Text Messaging Quick Start Guide
StarMessenger has reached End of Life and has been replaced with Sangoma SMS. Sangoma SMS can be accessed via Sangoma’s TeamHub application. |
All features that Sangoma offers
StarMessenger has reached End of Life and has been replaced with Sangoma SMS. Sangoma SMS can be accessed via Sangoma’s TeamHub application. |
Sangoma's StarMessenger application is a Text Messaging app desktop application for communicating by text messages to SMS/MMS-ready devices of customers or other business contacts, using employee desk phone numbers or other designated lines.
Star2Star's SD-WAN product optimizes cloud, voice, and data for the best possible connection and service experience.
( Sangoma Contact Center has been rebranded as Sangoma CX )
This series of videos explains the configuration options in Sangoma CX.
Notes:
This guide provides detailed information about the features available in Sangoma CX for Supervisors, Managers, or Administrators. It covers Supervisor or Administrator login and Queues and Agents (creating, editing, monitoring) setup.
Notes:
( Sangoma Contact Center has been rebranded as Sangoma CX )
StarFax™ Mobile (IOS) allows users to view, receive and send faxes from their mobile devices. Important!: StarFax™ Personal is required for StarFax™ Mobile (IOS).
The system automatically deletes messages that are more than 90 days old. However, to keep messages indefinitely, save them in the Archived folder.
If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.
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