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How to Clear the Application Framework Cache

Clearing Application Framework Cache (Windows)

These steps should assist an end-user with deleting the application framework cache. The end result should resolve issues with application framework not opening or showing specific error messages.

DISPLAY HIDDEN FILES & FOLDERS

  1. Click Start button | Control Panel | Appearance and Personalization | Folder Options.
  2. Click the View tab.
  3. Under Advanced settings, click Show hidden files, folders, and drives, and then click OK.

CLEARING APPLICATION FRAMEWORK CACHE

  1. Close any running instances of the Application Framework
  2. Click Start button (Win 7/8). Click Start button | Run (Window XP)
  3. Type: %appdata% | press enter (should open a new window to <username> -> AppData -> Roaming)
  4. Double click on the Star2Star folder
  5. Delete the folder named Cache
  6. Open the Application Framework

NOTE: Depending on the individual user access rights, the system/network administrator may have to perform this action if you receive an Access Denied message in Step 5.

 

Clearing Application Framework Cache (Mac OSX)

These steps should assist an end-user with deleting the application framework cache. The end result should resolve issues with application framework not opening or showing specific error messages.

  1. Open Finder
  2. Enter: ~/Library/Application Support/Star2Star
  3. Delete the folder named Cache
  4. Open the Application Framework

 

 

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