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Polycom VVX 400 / 410 Video Tutorial

Polycom VVX 400 / 410 Video Tutorial

Click chapter headings below to go directly to that section of the video:

Introduction            Volume control             Navigating menu            Placing a call          Answering a call           
Ending calls Holding calls Redialing Find Me Follow Me Forwarding calls
Transferring calls Muting the microphone   Do not disturb Ring tones Backlight settings
Voicemail Conference calls Speed dials Receptionist mode    Call park and retrieve
Agent setup
Summary

 

 

 

Note: Update USB Recording VVX 401, 411 Models only

You may record audio calls onto a USB flash drive connected to your phone.
Recordings are stored as .wav files on the USB flash drive. Recordings can be up to four hours in one file.
When you attach a USB flash drive to your phone, a USB icon is displayed in the status bar with a message indicating how much recording time is available.

Record > Start. An “R” is displayed on the USB icon and the message “Recording in progress” is displayed in the status bar.
Select Stop or Back >End Call to end recording.
To play recordings, navigate to Settings > Features > Removable Storage Media Browse
Recording. From the Browse Recordings screen, select a file, and select Open. Select Play.
You may also delete recordings from the Browse Recordings screen.
To Pause a recording, select Pause. A “P” is displayed on the USB icon and the message “Recording Paused” is displayed in the status bar.
To Resume the recording, select Resume.
To Rename a recording, navigate to Settings > Features > Removable Storage Media > Browse Recordings.
From the Browse Recordings screen, select a recording.
Select Rename, update the file name and select OK.

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