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How to set preferences for Polycom SoundPoint IP phones after firmware upgrade

How to set preferences for Polycom SoundPoint IP phones after firmware upgrade

After a firmware update, you may need to reset your headset and EHS settings on your phone as follows:

Go to Menu > Settings > Basic > Preferences > Headset > Headset Memory

By default, it will display as Disabled. Change to Enabled

Press Back to return to Headset Menu

Go to Hookswitch Mode

Select Headset Type

Press Back to exit Menu

No reboot is required

(Note): This applies to all Polycom Soundpoint phones. 

 

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