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User reports that their Yealink phone is only ringing once and then stops ringing

User reports that their Yealink phone is only ringing once and then stops ringing.

Phones identified with this issue are utilizing Ring5.wav. as their default ringtone (short ring, 10 seconds of silence before delivering another short ring). The ringtone is functioning correctly.

Change the default ringtone to a more suitable one.

See “How to change the default ringtone on a Yealink phone”

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