Our Knowledge Base has changed location, the new website is https://knowledge.star2star.com

Community

Can the StarCenterLite failover to a ring group consisting of multiple locations?

Q: Can the StarCenterLite failover to a ring group consisting of multiple locations? i.e. Could the ring group be configured to inform all locations of a missed answered call?

A: Yes after the timeout period in a StarCenter queue, the failover option can be a ring group that has extensions from other locations or all locations. This is a feature of the Star2Star solution and comes with every system.

0 Comments

Article is closed for comments.
Powered by Zendesk