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How do I pick up a phone ringing on the other side of our office?

Extract from the Star2Star Phone and Features Guide

27. Call Pickup (page 240)
1. To pick up a call ringing a specific phone that is not ringing as part of a Ring Group, dial *8xxx (xxx
being the extension of the ringing phone).
2. For example your neighbor’s phone extension 112 is ringing. You would dial *8112 to pickup that
call.
3. To pick up a call on any ringing phone dial *8.

7 Comments

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    Kim Kobus

    This information should be included in the quick start guide.

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    Graham Potter

    Thanks for the feedback Kim. We will most certainly look at adding this to our range of 2 page quick guides for phones.

  • 0
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    Graham Potter

    Kim. Just to let you know our technical writer has added this information to all of our phone 2 page quick guides. Again many thanks for the input. Much appreciated.

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    Katherine Kern

    The only way it works for me is to dial *8XXX then speaker, then pick up the phone. If I try to pick up the phone and then dial *8XXX or speaker and then dial *8XXX it does not work.

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    John Wright

    Any way to pick up a ringing call from a phone in a cue or ring group?

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    Graham Potter

    John

    A directed call pickup to an extension that is ringing in a Ring Group will pickup the call.

     

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    Heather Layton

    When we try to do this the call disappears into "space".  Where does it go?  How do we get it back?

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