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How to Remove the Thistle Background from the Polycom IP 650 Phone

How to Remove the Thistle Background from the Polycom IP 650 Phone

In the past some customers on the Polycom 3.1.X firmware have set their phone background to 'Thistle' as opposed to the default blank background the phones come configured with. If they choose to revert back to the blank background, the easiest way to accomplish this is:

  • Select Menu
  • Press 3 for Settings
  • Press 2 for Advanced
  • Type in 456 for password
  • Press 1 for Admin Settings
  • Press 4 for Reset to Default
  • Press 1 for Reset Local Config

This will reset anything you have changed on the phone since it came online. This is different from a factory reset in that you don't have to re-enter the VLAN or any connection information. Just the settings that a user has made since it came online (like headset memory, volume, ring tones) have to be put back in.

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