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How can I pick up a call that has been placed on hold on another extension?

You can retrieve a call that has been placed on hold by another extension using StarScope 2. Alternatively set your system in "Key System Mode" and rather than placing a call on hold place the call in Park. This will allow users to retrieve the call out of park both by using StarScope 2 or by using a phone that supports shared park appearances or by dialing the park retrieval code or by using StarScope 2.

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