Click image below to access the StarFax Classic Configuration Guide.
Introducing StarFax Classic, an innovative way to send and receive faxes over the Star2Star Network for US Domestic. Customers can now connect a fax machine into a specially configured AudioCodes MP-20x or Linksys Analog Telephone Adapters e.g. SPA 8000, SPA 8800, SPA 3102, SPA112 SPA232D. This
Support multiple fax machines by either selecting the appropriate Linksys SPA 8000, 8800, 3102, , 232D, 112 or MP-20x device (1, 2 or 4 Port ATA) or by using multiple
Star2Star StarFax Classic provides the unique ability to deliver “Failover” functionality to a user defined email address or email group address. This email address is defined in the Star2Star Web Portal. With a StarFax Classic
• Only one call to DID/device will be allowed at one time. The StarFax Classic Server will "lock" a DID if there is an active call to/from that DID or a device associated with it. This lock returns a busy signal to prevent new incoming faxes while the proxy is taking place.
• If the ATA
• If the ATA
• The fax server will blindly accept outbound faxes (from an ATA)
• The system should now correctly check to see if the customer's ATA is in use on an inbound fax delivery. If it is in use, it will re-check every 15 seconds for 3 minutes. If it is not available at any point during that time it will fail over to email. This has no impact on outbound faxes from Star2Star - it is only a change on the inbound fax delivery portion.
Incoming Fax Retry Mechanism
StarFax Classic has a retry mechanism for incoming fax delivery. That is, for a busy machine it will attempt to deliver every 15 seconds for 3 minutes before sending the fax to the failover mechanism (email with PDF).
The configuration options for retries can be modified as follows:
Fax retry wait time (s): 15, 30 or 60 seconds.
Fax retry total time (m): 1 - 9 minutes.
Note: An option can be set (Send eFax Only?) to send incoming fax directly to email with PDF attachment.
Note: The retry mechanism is only for inbound fax on StarFax Classic.