Click image below to access the StarFax™ Classic Configuration Guide.
Introducing StarFax™ Classic, an innovative way to send and receive faxes over the Star2Star Network for US Domestic. Customers can now connect a fax machine into a specially configured AudioCodes MP-20x or Linksys Analog Telephone Adapters e.g. SPA 8000, SPA 8800, SPA 3102, SPA112 SPA232D. This
Support multiple fax machines by either selecting the appropriate Linksys SPA 8000, 8800, 3102, , 232D, 112 or MP-20x device (1, 2 or 4 Port ATA) or by using multiple
Star2Star StarFax™ Classic provides the unique ability to deliver “Failover” functionality to a user defined email address or email group address. This email address is defined in the Star2Star Web Portal. With a StarFax™ Classic
• Only one call to DID/device will be allowed at one time. The StarFax™ Classic Server will "lock" a DID if there is an active call to/from that DID or a device associated with it. This lock returns a busy signal to prevent new incoming faxes while the proxy is taking place.
• If the ATA
• If the ATA
• The fax server will blindly accept outbound faxes (from an ATA)
• The system should now correctly check to see if the customer's ATA is in use on an inbound fax delivery. If it is in use, it will re-check every 15 seconds for 3 minutes. If it is not available at any point during that time it will fail over to email. This has no impact on outbound faxes from Star2Star - it is only a change on the inbound fax delivery portion.
Incoming Fax Retry Mechanism
StarFax™ Classic has a retry mechanism for incoming fax delivery. That is, for a busy machine it will attempt to deliver every 15 seconds for 3 minutes before sending the fax to the failover mechanism (email with PDF).
The configuration options for retries can be modified as follows:
Fax retry wait time (s): 15, 30 or 60 seconds.
Fax retry total time (m): 1 - 9 minutes.
Note: An option can be set (Send eFax Only?) to send incoming fax directly to email with PDF attachment.
Note: The retry mechanism is only for inbound fax on StarFax™ Classic.