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When I click on the StarVideo™ user icon nothing happens. System requests "download latest Flash". What do I do?

My StarVideo™ says download flash? If I look through my programs I see that the latest flash is installed (or I have just updated it). How can I launch StarVideo™?

Sometimes Flash is associated with a specific browser (e.g IE). You will need to install flash for all browser types. To do so follow the steps below. (see screen shot below)
  1. Get the latest flash from here https://fpdownload.macromedia.com/pub/flashplayer/installers/archive/fp_20.0.0.286_archive.zip
  2. In the Step 1 dropdown select the current operating system you are currently using (e.g Windows 7,8, Mac)
  3. In the Step 2 drop down, select Flash player XX for other browsers
  4. Click on download
  5. Install Flash player
  6. Close reopen Framework



See also Getting to Know StarVideo


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